Privacy Policy

Fallow & Blade Acreage Services (a trading name of SAFT Holdings Pty Ltd as trustee for the Sparkes & Abbotsley Family Trust, ABN: [TBC]) is committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights in relation to it.

This policy applies to information collected through this website, by email, by phone, and in the course of providing services at your property.

1. Information we collect

We collect personal information that you provide directly to us, including:

• Your name, email address, and phone number
• Your property address and suburb
• Information about your property that you share with us (size, terrain, vegetation, access details)
• Photos or documents you upload or send to us in connection with a quote or job

We also collect limited technical information when you visit this website, including browser type and pages visited, through standard web analytics tools (Google Analytics). This information is aggregated and does not identify you personally.

2. How we use your information

We use your personal information to:

• Respond to enquiries and provide quotes
• Schedule and carry out mowing and maintenance services
• Issue tax invoices and process payments
• Contact you about scheduling, postponements, and follow-up visits
• Improve how we deliver our services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Photography and video

We may take photographs and video footage during the course of work on your property. This material may be used on our website, social media accounts (Instagram, Facebook, TikTok), and in other marketing materials to demonstrate the quality and scope of our work.

We take reasonable care to avoid capturing identifiable images of clients or other individuals. However, property features (including structures, fencing, and landscaping) may be visible in this material.

If you would prefer that photographs or video not be taken on your property, or that material captured on your property not be used publicly, please let us know at or before the site walk. We will record your preference and respect it. This will not affect our willingness to take on your job or the service you receive.

4. How we store and protect your information

Your personal information is stored securely in electronic systems accessible only to Andrew Farran as the sole operator of the business. We take reasonable steps to protect your information from unauthorised access, loss, or disclosure.

We retain client records for a period of 7 years to meet our obligations under Australian taxation law. Enquiry records from prospective clients who do not proceed to a booking are deleted after 12 months.

5. Your rights

Under the Australian Privacy Act 1988, you have the right to:

• Request access to the personal information we hold about you
• Ask us to correct information that is inaccurate or out of date
• Ask us to delete your information, subject to our legal retention obligations

To exercise any of these rights, contact us at [email TBC].

6. Cookies and analytics

This website uses Google Analytics to collect anonymous data about how visitors use the site. This data does not identify you personally. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on (available at tools.google.com/dlpage/gaoptout).

7. Contact

For any privacy-related questions or requests, contact:

Andrew Farran
Fallow & Blade Acreage Services
Email: [TBC]
Pullenvale QLD 4069

8. Changes to this policy

We may update this policy from time to time. The current version will always be available at fallowandblade.com.au/privacy-policy. The date at the top of this page reflects when the policy was last updated.